Disclaimer Page

Important Message:

To reestablish service after disconnection:
Please click on "Proceed to gateway" below to pay the outstanding balance click 'Pay My Bill'. Then, click on the "After-Hours Unlock Service" button to pay the fee. Both payments are necessary in order to unlock the meter after normal business hours.

You are leaving the official website of Collier County government and being redirected to our payment gateway, an external website hosted by a third party.

This gateway will allow you to:

  • Register to create a profile to help manage your account
  • Set up paperless billing
  • Pay online, set up autopay, or schedule payments by using one of these payment methods:
    • Visa, Mastercard, Discover, AmEx, eCheck, GooglePay, ApplePay
  • View your bill online as well as prior month bills
  • Set up pay by text

Proceed to Gateway

Should you experience any difficulty accessing your online account, please contact Customer Service at (239) 252-2380 or via email at: utilitybill@collier.gov.

Is my payment safe?

Absolutely. To protect your personal data and conform to international Payment Card Industry Data Security Standards, Collier County Public Utilities has established a partnership with InvoiceCloud and NCR Corporation. Collier County Public Utilities and its vendors take the greatest care in securing your personal information, including all your payment information. All transactions take place in a secured environment with encrypted data. InvoiceCloud and NCR Corporation are subject to regular security and financial audits just like your local bank.

Please be aware that when you exit this site, you are no longer protected by Collier County privacy or security policies. Collier County is not responsible for the content provided on linked sites. The provision of links to these external sites does not constitute an endorsement. It is important for customers to take necessary precautions, especially to ensure appropriate safety from viruses, worms, trojans, and other potentially destructive items. Customers should review the privacy policies of external websites and other terms of use to learn more about what, why, and how they collected and use any personally identifiable information.

Back to top