Social Services Programs

Services Offered

Emergency Home Energy Assistance for the Elderly Program (EHEAP)

The Emergency Home Energy Assistance for the Elderly Program (EHEAP) assists low-income households, with at least one person age 60 and older, when the households are experiencing a home energy emergency. EHEAP is a 100% federally funded home energy assistance program. Eligible seniors may receive up to $2,000 in utility bill assistance per year. For assistance, call (239) 252-2273, or dial 311. To view the application, visit:

    Medication

    This service provides assistance with medications prescribed by a physician to individuals at 150% poverty level or below, and assistance for elders and individuals considered disabled on Social Security who are 150% poverty level and below.

    Temporary Shelter Assistance

    This service provides short-term rental assistance for individuals with no income, who are temporarily disabled, where eviction is imminent and have been denied services from other Collier County agencies.

    Health Care Responsibility Act (HCRA)

    Mandated by Florida statute, this service provides for payment to hospitals where indigent residents of Collier County who are treated at another hospital in the state. The treating hospital must apply for assistance to determine eligibility.

    Indigent Cremation Assistance

    Collier County Human Services provides cremations for homeless and low-income citizens who cannot afford for the final disposition of a relative. If you have a family member, who has recently passed and cannot afford cremation, you may qualify to have your relative cremated at no cost. The Indigent Cremation program does not provide for a funeral, memorial viewing, visitation, or any other services.

    Qualifications for the program include:

    • The person must have died in Collier County
    • The deceased person must not have any form of life insurance.
    • The household income must not exceed 100% of the federal poverty guidelines, and household assets must not exceed the maximum amount.

    Documentation requirements:

    • Social security card or other document verifying deceased person's social security number.
    • Photo ID of the deceased person.
    • Photo ID of applicant.
    • Proof of all of household income. All household members the age of 18 and older will have to income qualify in order to receive assistance.

    Indigent: A deceased is considered indigent when, at the time of death, the individual meets 100 percent of the federal poverty level recognized by the Federal Income Guidelines produced by the US Dept. of Health & Human Services. 

    Other Community Services

    Food Resources Within Collier County

    There are several established food programs serving Collier County residents, including both fixed-site and mobile pantries.

    Harry Chapin Food Bank – Collier County Center

    3940 Prospect Ave #101, Naples FL 34104

    (239) 334-7007

    Mon–Fri 8:00 a.m.–4:30 p.m.

    harrychapinfoodbank.org

     
    Eligibility: Serves all of Collier County through a network of partner agencies. Use the online Food Locator to find a pantry or mobile site near your ZIP code.

    Catholic Charities of Collier County – Family Resource Center

    3174 Tamiami Trail E, Naples FL 34112

    (239) 794-0059

    Tuesday & Thursday 9:30–11:30 a.m.

    catholiccharitiesdov.org

     
    Eligibility: Collier County residents; brief application required.

    St. Matthew’s House – Community Choice Pantry

    4535 Domestic Ave, Naples FL 34104
    (239) 774-0500

    Mon–Thu 8:30 a.m.–3:00 p.m. (3rd Thu until 6 p.m.)
    stmatthewshouse.org
    Eligibility: Appointment and photo ID required. Offers “choice” shopping-style pantry.

    St. Vincent de Paul Society – Choice Pantry

    4451 Mercantile Ave, Naples FL 34104

    (239) 775-1667
    Mon/Wed/Fri 10:30 a.m.–3:00 p.m.; Tue/Thu 7:30–11:30 a.m.
    foodpantries.org
    Eligibility: Collier County residents; photo ID and Social Security card may be requested.

    The Salvation Army – Naples Family Service Center

    3180 Estey Ave, Naples FL 34104

    (239) 210-4016
    Mon–Fri 9:00 a.m.–12:00 p.m. & 1:30–3:00 p.m.
    southernusa.salvationarmy.org
    Eligibility: Collier County residents with valid photo ID; some exceptions may apply.

    Meals of Hope – Mobile Food Pantry

    Various mobile locations; e.g., YMCA of Collier County, Naples FL 34109

    (239) 537-7775
    Tuesdays 3:00–5:00 p.m.
    mealsofhope.org
    Eligibility: Residents of Collier or Lee County; free groceries; mobile drive-thru.

    Our Daily Bread Food Pantry

    2221 Corporation Blvd, Naples FL 34109

    (239) 259-5188
    Mon–Fri 10:00 a.m.–12:00 p.m. (by appointment); Sat 9:00–12:00 p.m. drive-thru
    ourdailybreadfoodpantry.org
    Eligibility: Local residents; appointment recommended; also runs rotating mobile distributions throughout Collier County.

    TREE OF LIFE FOOD PANTRY

    2132 Shadowlawn Drive, Naples

    (239) 530-2200

    tlcnaples.org

    Eligibility: Residents of Collier County; Food bank on the 2nd and 4th Saturday of the month 8-9:30am. Must pre-register.

    Immokalee

    Meals of Hope – Mobile Pantry (Immokalee)

    1800 Farm Worker Way, Immokalee FL 34142

    (239) 537-7775
    Thursdays 3:00–5:00 p.m.
    findhelp.org
    Eligibility: Open to all families in need; mobile pantry serves rural Collier County.

    Amigos en Cristo / Amigos Center – Food Distribution Center

    106 S 2nd St, Immokalee FL 34142

    (239) 437-6727
    Mon–Fri ≈ 9:00 a.m.–3:00 p.m.
    amigoscenter.org
    Eligibility: Walk-in assistance; call ahead for updated hours and ID requirements.

    The Salvation Army – Immokalee Service Center

    415 Commerce Ave #3, Immokalee FL 34142

    (239) 657-2199
    Hours align with Naples office (Mon–Fri 9:00 a.m.–12:00 p.m.; 1:30–3:00 p.m.)
    southernusa.salvationarmy.org
    Eligibility: Collier County residents; bring photo ID.

    Marco Island

    Our Daily Bread Food Pantry

    1450 Winterberry Dr, Marco Island, FL 34145
    Mon–Fri (by appointment): 10:00 a.m.–12:00 p.m., Sat drive-through pantry: 9:00 a.m.–12:00 p.m.
    Mobile pantry: 1101 N Collier Blvd (1st & 3rd Wednesdays, 4:00–5:30 p.m.)
    Phone: (239) 259-5188
    Eligibility: Residents of Marco Island, Goodland, Isles of Capri, and surrounding areas in Collier County.

     

    How to Apply?

    To apply for services you may contact a case manager to set up an appointment by calling (239) 252-CARE (2273).

    An application form will be completed at the time of your interview. You will need to bring the following information when you come for your appointment:

    • Proof of income, such as a pay stub, for the (4) weeks prior to your application, or a letter from Social Security or VA stating monthly benefits
    • A Social Security card and identification for all household members
    • Two residency documents proving that you live in Collier County
    • Proof of assets, such as bank or credit union statements
    • Any insurance policies you own
    • Proof of legal status in the United States
    • Valid Alien registration card
    • Letter from Medicaid stating denial of Medicaid services

    In order to receive support, the resident must not be eligible for other assistance programs. Case managers will assist you in determining eligibility for other programs.

    In order to be considered a Collier County resident, a person must have living arrangements in the county that the person considers to be his or her home. It is the responsibility of the person applying for assistance or the guardian of such person to provide documentation of Collier County residency.

    An item from the following list must be provided as documentation of residency.

    • Receipt of mortgage or rental payment or letter from a landlord. (Motel receipt is not acceptable.)
    • Valid drivers license with Collier County address.
    • Proof of home ownership within Collier County.
    • Homestead exemption document.
    • Public utility bill in name of applicant or spouse with Collier County address.
    • Collier County voter registration card.
    • Proof of enrollment of applicant's children in school in Collier County.
    • Residency documented through a social service agency's or another county department's case record.
    • Cancelled mail from a federal, state, or county agency addressed to the applicant or spouse at a local address.
    • Written verification from a community agency.
    • Verification from Post Office of mail received at an address in Collier County by applicant or spouse (P.O. Box is not acceptable).
    • Declaration of Domicile recorded with the Clerk of the Circuit Court of Collier County.

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