Inspection Scheduling

Scheduling - General Information

Collier County uses AIRS ( Automated Inspection Request System) and IVR (Interactive Voice Response) to assist customers with inspections.

  • Schedule an Inspection
  • Cancel an Inspection on the day of the Scheduled Inspection:
    • Call or email the Inspector directly
  • Cancel an Inspection on any date prior to the date of the Scheduled Inspection:
    • Email the Inspection Desk (inspections@collier.gov), or
    • Call the Inspection Desk (239-252-2406, or 239-252-3726 after hours), or
    • Go to the CityView Portal (Building Department, Status and Fees, enter the Permit Number or address)
  • Check Results of an inspection on the CityView Portal (Building Department, Status and Fees, enter the Permit Number or address)

Important: Scheduling for next day inspections can be done until 4:30 p.m. All inspections scheduled after 4:30 p.m. will be scheduled for the subsequent business day.

For example: If you call for a next day inspection on Friday at 4:28 p.m., your inspection will be scheduled for Monday. If you call for a next day inspection on Friday at 4:31 p.m., your inspection will be scheduled for Tuesday.

Common Errors Messages When Scheduling Inspections

Error Message: An inspection cannot be scheduled on the permit because the permit is on hold

Error Message: An inspection cannot be scheduled on the permit because there was a validation error

Error Message: You have entered an invalid permit number

  • Try this: Enter the permit number with the -01 at the end (i.e. 20210622345-01)

By Phone

Voice Permit System Instructions

Phone Number: 239-252-3726

Before calling you will need:

  1. Permit # (i.e. 2021061234501)
  2. Inspection code ( i.e. 100-Footings)

Language Selection:

  • Press 1 to continue in English
  • Press 2 to continue in Spanish

Choose from the following options:

  • Press 1 to Schedule an Inspection
  • Press 2 to Cancel or Reschedule an Inspection
  • Press 3 to Obtain Inspection Results
  • Press 4 to Obtain Plan Review Information
  • Press 0 at any time to Speak to Department Staff
  • Press * to hear General Information

How to Schedule an Inspection

  1. Press 1 to Schedule an Inspection
  2. Enter the numeric portion of your permit number with the 01 at the end and press # (i.e. 2021061234501)
  3. Enter three digit inspection code (i.e. 100)
  4. Press 1 for next day inspection or continue to listen for other options.
  5. To be notified when inspector is near your location press 1
  6. To receive a text message press 1
  7. Enter 10-digit Cellular Telephone number where you can be reached.
  8. If this is the correct number press 1.

Common Error Messages: Error messages and resolutions(PDF, 299KB)

The Interactive Voice Response (IVR) system will prompt you through all the steps you need to schedule an inspection, cancel an inspection or obtain inspection results. You can perform multiple transactions during each call. At the end of the call you will be issued a confirmation number. Please keep a record of this number for future reference.

Online

Instructions for Scheduling Inspections on the Portal

Before scheduling you will need to:

  1. Register
  2. Permit # without the 01 at the end (i.e. 20210612345)
  3. Inspection code ( i.e. 100-Footings)

Schedule an inspection:

  1. Sign in
  2. Click on "Request an Inspection" under the Building Department
  3. Enter the permit number without the 01 (i.e. 20150612345)
  4. Press "Go!"
  5. Click on the "Inspections" header to view inspections
  6. Find the inspection that needs to be scheduled
  7. Click on the blue link that says "Schedule?"
  8. Select a date
  9. Click on "Next Step: Complete" to finish your transaction

Note: Receive Automatic Email Notifications for Inspections(PDF, 288KB)

Time Specific Inspection

Instructions for Time Specific Inspections Request

All requests must be made by 1:00 PM the prior business day

Before submitting time specific requests:

  1. Note: Time specific inspections* are only available for those inspections associated with concrete pours as listed here:
    • 100 - Footings
    • 101 - Pile Caps
    • 102 - Grade Beam
    • 103 - Floating Slab
    • 104 - Tie Beam
    • 105 - Shear Wall (Concrete Only)
    • 106 - Columns
    • 118 - Lintel Beam
    • 119 - Fill Cells
    • 121 - Epicore Deck
    • 124 - Steel in Stairs
    • 125 - Elevator Pit
    • 133 - Monolithic Slab
    • 141 - Interior Slab Infill
    • 161 - Fence Footing
    • 162 - Fence Fill Cell
    • 200 - Plumbing Underground
    • 515 - Concrete Encased Electrode
    • 700 - Pool Steel (Bonding)
    • 704 - Shell Reinforcement
    • 706 - Pool Plumbing Rough
    • 710 - Pool Fill Cell
    • 711 - Pool Footings
    • 713 - Pool Tie Beam
  2. Please first schedule the inspection via the Portal or on our Voice Permit System(PDF, 389KB) @ 239-252-3726
  3. The earliest time specific request can be made for 8:30 a.m. and the latest request for 2:30 p.m.
  4. Be advised, there is an additional fee for time specific inspections.

Request a Time Specific Inspection:

  1. Email your Time Specific to timespecific@collier.gov
  2. Provide the following when submitting your request:
    1. Name and phone number
    2. Requested time
    3. Permit number and address
    4. Inspection code
    5. Example: Time specific inspection for John Smith (555)555-5555 at 8:30 am Permit # 20150101000, 1234 ABC Lane. Inspection Code: 119

Fire Inspection

Fire Inspections

Inspections

Remote Live Video Inspection

The Live Video Inspection Program is designed to expand options for permit holders as we continue to follow COVID-19 guidelines for social distancing to protect our residents, contractors, and inspectors. This program allows permit holders to join a video meeting with a licensed inspector to virtually complete certain inspection walk-throughs. Refer to the Scheduling Quick Reference below to see what inspections are included.

To Participate:

If you have questions, you may email LiveVideo@Collier.gov or find contact information for the Chief Building Inspectors.

Remote Recorded Video Inspection

Recorded Video Inspection

Do not schedule your inspection on the GMD Public Portal, we are shifting that responsibility to our scheduling staff.

Do log onto the GMD Public Portal and confirm that your permit is ready for inspection. (No permit holds for open conditions or expired licenses)

Prepare your email; it must contain all the information shown on the template below. You may add notes to the email. For example, an emergency A/C replacement may not yet have an Issued permit - add that as a note to the scheduler.

Email the request to RecordedVideo@Collier.gov.

Videos may be recorded at your convenience, which may occur before your email request for the inspection. Please note, no videos will be reviewed until the permit is issued and the email request has been received.

You may request multiple inspections on one permit in a single email, but only one permit per email will be accepted.

Information Template for the Email Request

  • All emails must contain the following information
  • Company Name & Phone Number
  • Submitter Name & Phone Number
  • Permit Number and Job-site Address
  • Inspection Code
  • Optional: Notes for the Scheduler

JobAid - Recorded Video Inspection - Contractor (Updated)

Recorded Video Inspection - Contractor(PDF, 401KB)

Job Aids

Forms and Checklists

Required on Jobsite at Inspection Time

  • Inspection Card
  • Approved Plans
  • NOA or Product Approvals
  • Threshold Paperwork (as appropriate)
  • Private Provider Paperwork (as appropriate)
  • Access to the Site. If occupied or locked space, Inspector should be accompanied during inspection. Otherwise, Inspector may cancel or fail the inspection.

Additional Inspection Information

Daily Inspection List

Today's Structural Inspections List(PDF, 253KB)

303 A/C Changeout Inspection Schedule(PDF, 201KB) 

(Posted schedule will change to next days schedule after 2 PM daily)

209/217 Water Heater/Pipe Replacement Inspections will be conducted between 8AM and 10AM.

Instructions on how to view an inspectors Daily Route(PDF, 494KB)

Inspector Contact List

If you would like an estimated time of your inspection, please contact the assigned inspector at: Inspectors Contact Information(PDF, 516KB).(PDF, 516KB)

Inspection Photos by Trade

100 Series

200 Series

300 Series

400 Series

500 Series

600 Series

700 Series

800 Series

Requesting a CO/CC

Requesting a "C.O." (Certificate of Occupancy) or "C.C." (Certificate of Completion).

When all the required inspections have been successfully completed, contact our inspection/CO staff at inspections@collier.gov to request the Certificate of Occupancy, so that power can be permanently installed and the permit file can be closed. At this time, all outstanding fees shall be paid and the mandatory Solid Waste fee, if applicable, will be levied.

All permits require a "C.O." or " C.C." with one exception. Right-of-Way permits do not get a certificate of any kind; the system only changes the status to FINAL.

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